When is the museum open?
The museum is open Tuesdays through Saturdays from 9 to 5 and Sundays from 1 to 5. The museum is closed on Mondays, except on some special school holidays.
How much does it cost?
Our admission is $9 for everyone ages 2 and up. We have yearly memberships available as well.
Why is there an admission?
The museum is a private non-profit entity. Admission is necessary to help keep our doors open and the lights on as well as provide free or discounted educational programming to low income schools and families. We strive to keep the cost as low for our visitors as possible.
Why do adults have to pay?
We are a family-based museum. All of our exhibits are designed for the enjoyment of the child/adult team. We hope that you our visiting adults will play as much as the children.
Is the museum ever open for free?
Yes, the first Friday of each month is free to all visitors from 5 PM to 7:30 PM.
Can I drop off my child and get them later?
The museum does not provide child care. All children under the age of 16 must be accompanied by an adult at all times.
Can my children travel through the museum on their own?
Our museum staff is committed to the safety of your child. Adults and children must maintain line-of-sight contact at all times. Children may not switch floors or run ahead without their adults. Visitors must travel as a family while in the museum.
Does the museum have its own parking?
Unfortunately not. There are metered lots and spaces located throughout Old Town Winchester as well as parking garages: Parking Locations Map
Can we bring lunch and picnic at the museum?
The museum does not have dining spaces available to the public. The only exceptions are birthday parties and other special events. If you need to “refuel” a toddler or have other special needs, please see a staff member.
If we go out for lunch, can we come back to the museum?
Yes, museum admission is valid all day long.
What if my child becomes thirsty?
There are water fountains on each floor for your convenience.
Why don’t you have a coffee bar at your museum?
Though it would delight many to enjoy coffee while playing in the museum, hot beverages are a safety hazard in a children’s play environment. One wrong move or errant bump and a child could become severely burned. If you come into the museum with a coffee or fountain beverages they must be left at the front desk or disposed of.
What is the museum cleaning schedule?
The museum is professionally cleaned three times a week and disinfected by staff daily.